Company Profile
| Name | IDStrong |
| Founded | 2015 |
| Parent | InfoPay Inc. (founded 2007) |
| HQ | 227 Lewis Wharf, Boston, MA 02110 |
| Phone | 800-470-7489 |
| [email protected] | |
| Website | idstrong.com |
| InfoPay Scale | 11M+ customers · 5M+ monthly visitors · 10.5B+ records · 12M+ reports/month |
What IDStrong Does (and Doesn't Do)
Services Offered (self-monitoring only)
- Dark Web Monitoring
- Data Broker Removal
- Account Takeover Prevention
- Credit Monitoring (via CSIdentity/Experian)
- Financial Fraud Detection
- Medical ID Monitoring
- Home Title Monitoring
- Public Records Monitoring
- Data Breach Alerts
- $1M Identity Theft Insurance
- Lost Wallet Assistance
- Identity Restoration
- Free tools: Password Generator, Password Strength Checker, Dark Web Scan, Phone Exposure Lookup
NOT Offered (critical for Phase 0b)
- ❌ People search (name/phone/email/address lookup of third parties)
- ❌ Identity verification as a service
- ❌ Criminal/background checks
- ❌ Employment/education verification
- ❌ API access of any kind
- ❌ Data brokering or B2B data licensing
Data Sources
IDStrong aggregates from 7 source categories:
- Credit Bureaus — Experian, Equifax, TransUnion (via CSIdentity Corporation)
- InfoPay Proprietary DB — 10.5B+ public records
- Dark Web / Breach Databases — compromised credential monitoring
- Data Broker Sites — opt-out scanning
- Social Media — exposure monitoring
- Contact/Address Databases — PII exposure
- Phone Number Databases — phone exposure
Update cadence: Batch only — no real-time guarantees. Terms explicitly disclaim timeliness.
Coverage
- No specific U.S. person profile count published. IDStrong's own site claims "billions of records on the dark web" (vague).
- InfoPay claims 10.5B+ searchable records across all 6 brands — not specific to IDStrong.
- Backend processor: CSIdentity Corporation (CSID) / Experian.
- This is a self-monitoring service, not a people-lookup database. You cannot query a third party.
Accuracy & Verification
- Zero accuracy metrics published. No confidence scores, match algorithms, or verification methodologies documented.
- No white papers or third-party audits.
- No way to query third-party individuals — accuracy is moot when the product doesn't do what Phase 0b needs.
- Review sites (Trustpilot, BBB, SiteJabber, ConsumerAffairs) were JS-blocked for bot access. SmartCustomer shows 0 reviews. No Reddit discussions found.
- FCRA: Explicitly NOT compliant. GDPR: Not mentioned (U.S.-only). CCPA-style state privacy rights acknowledged for 6 states (CA, CO, CT, DE, IN, IA).
API & Automation
- No API exists. Zero endpoints, zero developer portal, zero partner integration program.
- Verified across: idstrong.com, infopay.com, all known subdomains (api., developer., partners.), GitHub, ProgrammableWeb.
- No bulk/batch capability.
Pricing
- Hidden behind signup wall. $1 trial, then estimated $10–30/month consumer subscription.
- No B2B/enterprise tier. No free tier beyond free tools (password checker, dark web scan, phone exposure lookup — all self-check only).
- Requires personal PII to create account (it's identity monitoring — you can't use it without giving it your own data).
Comparison to Evaluated Tools
| Tool | Phase 0b Score | Category | API? | People Search? |
|---|---|---|---|---|
| EnformionGO | 8.2/10 | People search / data broker | Yes | Yes |
| BeenVerified | (evaluated) | People search | No | Yes |
| FastPeopleSearch | 3.3/10 | Aggregator | No | Yes |
| ContactOut | (evaluated) | Professional contact | Yes | Limited |
| Classmates | (evaluated) | Social reunion | No | Limited |
| IDStrong | 1.5/10 | Identity protection | No | No |
IDStrong is not in the same product category as any previously evaluated tool. It is not redundant — it's irrelevant.
Phase 0b Scoring Breakdown
| Dimension | Max | Score | Rationale |
|---|---|---|---|
| Data Coverage | 3 | 0.5 | Self-monitoring only; no third-party data. Partial credit for underlying InfoPay DB (not directly accessible). |
| Accuracy | 2 | 0.0 | Zero metrics published. No confidence scores. No audits. |
| API / Automation | 2 | 0.0 | No API, no developer portal, no programmatic access. |
| Pricing | 2 | 0.5 | Consumer pricing only (~$10–30/mo). $1 trial exists. No B2B tier. Hidden behind signup wall. |
| Unique Value | 1 | 0.5 | Information about sibling brands (CourtCaseFinder, EntityCheck) is the only actionable output. |
| Composite | 10 | 1.5 |
Score Visualization
Red Flags (7 total)
- Wrong product category — consumer identity monitoring, not people search
- No API — cannot be integrated programmatically
- No third-party lookup — can only monitor the subscriber's own identity
- Zero accuracy metrics — no confidence scores, match algorithms, or audits
- Hidden pricing — tiers not disclosed without signup
- FCRA non-compliant — explicitly not a consumer reporting agency
- No review footprint — review sites blocked; zero third-party credibility signals
Verdict: OMIT — 1.5/10
IDStrong cannot be integrated into Phase 0b. It is a consumer identity protection dashboard, not a people-search or background-check data source. There is no API, no third-party query capability, and no programmatic access to the underlying InfoPay data.
Source URLs
| IDStrong Home | idstrong.com |
| IDStrong Privacy | idstrong.com/privacy |
| IDStrong Terms | idstrong.com/terms |
| IDStrong FAQ | idstrong.com/faq |
| InfoPay (parent) | infopay.com |
| InfoPay Brands | infopay.com/brands |
| GitHub (API search) | No results |
| ProgrammableWeb (API dir) | No results |
| Trustpilot | JS-blocked |
| BBB | JS-blocked |
| SiteJabber | JS-blocked |
| ConsumerAffairs | JS-blocked |
Methodology
This report was synthesized from 6 parallel research tracks evaluating IDStrong across product overview, coverage, accuracy, API/pricing, data sources, and Phase 0b fit. All claims sourced from idstrong.com, infopay.com, and review aggregators as documented.
Parent tasks: t_ecda4542, t_ba90473d, t_c4269dbc, t_1ed0806a, t_a90bdafb, t_a40a87a7